Shipping policy
Shipping Policy for www.cadandthedandy.co.uk
1. Shipping Destinations:
We offer worldwide shipping. No matter where you are, we'll ensure your Cad & The Dandy garments reach you.
2. Shipping Methods and Costs:
- We use reliable courier services to deliver your orders securely and on time.
- We ship for free in the UK.
- Outside of the UK shipping costs are calculated based on the destination, weight, and size of your package. You'll see the exact cost at checkout before you confirm your order.
- Our aim is to keep shipping costs transparent and affordable. We charge you the cost price (packaging + shipping) with no added markup.
3. Delivery Timeframes:
- We strive for prompt delivery, however, precise delivery times can't be guaranteed, especially for bespoke items.
- We'll provide estimated delivery times during the order process and confirm them in your order confirmation email.
4. Order Tracking:
- You'll receive a tracking number via email once your order ships.
- This allows you to follow your delivery's journey.
5. Duties and Taxes:
- You're responsible for any import duties or taxes that apply in your country.
- These charges are not included in the shipping costs and are the responsibility of the recipient.
6. Delivery Address:
- Please double-check that the delivery address you provide at checkout is accurate and complete.
- We're not responsible for delays or non-delivery due to incorrect address information.
- It's crucial to notify us immediately of any changes to your delivery address or contact phone numbers.
7. Order Collection:
- You can choose to collect your order in person from one of our showrooms.
- Please select your preferred collection location during checkout.
8. Contact Us:
- If you have any questions about our shipping policy, please get in touch with our customer care team:
- Email: savilerow@cadandthedandy.co.uk
- Phone: +44 (0)20 7434 4344
10. Policy Updates:
- This shipping policy may be updated from time to time.
- We'll post any changes on our website.